Job Description
Job Description
Job Description
SPORTS & EVENTS MANAGER - Lake Kennedy Racquet Center
Sports Facilities Management, LLC
LOCATION: Cape Coral, FL
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Lake Kennedy Racquet Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Cape Coral, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Lake Kennedy Racquet Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Sports & Events Manager will manage the membership rates, programming & lessons, court schedules, equipment inventory, internal tournaments, and assist with event execution, to achieve maximum community interest and involvement.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Executes and instills our Guest 1st service model to all complex members and guests
- Hire, train, and develop the Guest Services & Sports Program Teams
- Properly uses facility software to effectively manage membership, programming, and court rentals
- Schedule/reserve courts for all bookings (league, events, team practices, schools, camps, lessons, clinics)
- Assists members regarding scheduling and policies
- Assists with the Risk Management of all park usage, completes safety audits and reports results
- Coordinates requests for equipment usage and court space with the General Manager and other Team Members
- Assists with completing incident report forms whenever appropriate
- Collaborates with the Marketing Coordinator to develop effective marketing strategies
- Provides supervision on evenings, weekends, and during special events when needed
- Supervises the courts and surrounding play areas to produce optimal playing environment
- Assists with the creation and management of tournaments and special events
- Completes other duties as assigned by the General Manager
THE IDEAL CANDIDATE HAS:
- Previous experience growing and managing membership base
- Experience working with a wide variety of ages ranging from youth to seniors
- Experience in dealing with sporting events as a consumer, or other relevant experience
- Experience and success in customer service, leadership, and organization
- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
MINIMUM QUALIFICATIONS:
- 3-5 years of sport management experience is preferred
- PRR Certification is preferred
- Excellent verbal and written communication skills
- Ability to maintain focus in a high volume, fast-paced environment
- Flexible work schedule (e.g., nights, weekends, holidays, and long hours)
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time
- Will be required to operate a computer
- Must comply with safety and health code standards
- Facility has intermittent noise
Job Posted by ApplicantPro
Job Tags
Holiday work, Full time, Flexible hours, Night shift, Weekend work, Afternoon shift,