Job Description
Provides quality assurance support to the development and maintenance of systems through testing, defect reporting and analysis, and participation in system implementation.
Reporting to an ISD Manager, this skilled position performs independently with limited decision-making responsibility as defined by senior information technology professional or managerial level staff. May take direction for specific assignments from other managerial staff or senior level information technology professionals. Work products are subject to review and approval appropriate to the work assigned. Interacts regularly with co-workers and customers.
Washington Courts Employment Opportunity
Administrative Office of the Courts
Software Quality Assurance Tester
Information Services Division
Our Mission
Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork .It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job # 2025-85
Status Regular, Full-Time*
Location Olympia, Washington
Salary Range 68: $84,984 - $111,504 per year (DOQ).
Opens November 13, 2025
Closes November 20, 2025. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least 1 day per week working onsite at AOC facilities
Responsibilities
Analyzes system requirements and creates test data, test cases and test plans to ensure that new and revised systems meet the customers' needs.
Plans, documents, evaluates and tracks testing results to ensure system applications are free from defects.
Communicates and interacts with appropriate areas on problems, changes and enhancements that may affect data, workflow and/or functionality within IT software.
Maintains a test documentation library.
Uses automated test tools to assess quality of software.
Uses technical tools (such as SQL Queries, file managers) to create and manage test data, and analyzes test results.
Performs duties as required.
Qualifications
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and key competencies of the Software Quality Assurance Tester may substitute for the qualifications listed.
Bachelor’s degree in Information Technology, computer science, business administration, public administration or closely allied field.
Five (5) years of experience working in a complex information technology environment.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
Interpersonal skills to work across boundaries and to establish and maintain professional working relationships with co-workers, customers and clients.
Communication skills that facilitate effective, appropriate information exchanges.
Ability to effectively communicate both orally and in writing; communicate proficiently in written reports and deliver information through presentations.
Ability to understand customer expectations and meets those expectations.
Ability to identify, analyze and resolve problems in a consultative manner bringing problems together with recommendations for solutions.
Ability to think critically, exercise judgment and make sound decisions and recommendations consistent with organizational objectives.
Skill to prioritize and adjust priorities within workload assignments based on business need and/or direction from senior staff or management.
Ability to manage time & resources to accomplish goals & objectives.
Ability to multi-task and effectively coordinate multiple assignments.
Ability to accomplish work objectives, complete assignments set by supervisor.
Ability to self-initiate, achieve excellent results with little need for direct oversight.
Ability to accept personal responsibility for the quality and timeliness of work.
Knowledge/understanding of the overall impact of the enterprise such that they can independently deal with high risk, high profile initiatives impacting services.
Ability to understand the overall impact and interconnections of the AOC system infrastructure.
Knowledge of organizational business processes, computer applications, operating systems, and current technologies available to facilitate product & service delivery to customers.
Ability to learn new concepts and skills; absorb and retain new information.
Technology and Business Areas
Microsoft Office - Word, Excel, PowerPoint, Visio and Project
Application programming at the intermediate to expert range
General business practices and procedures
General accounting practices and procedures
Methodologies and principles of Business Process Engineering (BPE / BPM)
Principles of Change Management
Quality Assurance methodologies
Packaged application systems featuring a high level of configurability to end-user requirements
Understanding of Software Development Life Cycle methodology
Ability to consistently demonstrate AOC values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
HOW TO APPLY
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY
IMPORTANT INFORMATION
The workweek may fluctuate depending on workload or agency needs.
Overnight travel may be required based on business needs.
This position is not overtime eligible.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
SPECIAL NOTE
Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 704-4143, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
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Job Tags
Full time, Work at office, Remote work, Night shift, 1 day per week,