Job Description

$18 - 22 / hour

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

The Facilities Maintenance Tech maintains, repairs, and supports the corporate buildings and facilities by performing preventive maintenance and other duties as directed by Facilities Maintenance leadership.

Essential Duties and Responsibilities

• Perform maintenance projects, work orders, and preventative maintenance in Corporate buildings and other properties and grounds as instructed by Facilities Maintenance leadership.
• Communicates proactively regarding maintenance issues, processes and resolutions.
• Proactively participates in procurement and inventory process to ensure materials and tools are checked in/out per SOP.
• General knowledge and understanding of plumbing, electrical and HVAC systems operations and how to troubleshoot to identify and mitigate issues.
• Responsibly, properly and timely operation of devices and software (HotSOS) by communicating professionally through radios, phones, emails and verbal communications.
• Perform basic plumbing maintenance on toilets, bathtubs, jacuzzi tubs, showers, faucets and sinks up to and including unclogging, troubleshooting, repairs and replacement.
• Reset or troubleshoot breakers, ballasts, switches, GFCI’s, receptacles, bulbs and other electrical fixtures.
• Repair interior & exterior walls, wall coverings and ceilings by patching drywall, replacing wood or wall coverings, texture, painting, wallpaper, crown molding and baseboards.
• Safely use hand tools, electrical and battery powered tools and any other pertinent tool required by the work at hand.
• Safely use of ladders, scaffolds, lifts, dust masks and work in confined/tight spaces.
• Follow safety guidelines/practices and recognize and identify potential hazards in the property(ies).
• Communicate and interpret stakeholder needs by positively interacting towards resolutions.
• Must be able to work independently and with minimal to no supervision or support.
• Must comply with all CFI policies and procedures.
• Must represent Westgate Resorts in a professional manner through appearance, dress and professional behavior at all times, as dictated in the Team Member’s Handbook.
• Must work diligently to gain knowledge and experience to execute their role to its full potential.
• Must be able to work extended hours and weekends when a project dictates a need.
• Other duties as assigned.
• The individual must be an energetic, self-motivated and expressive with a keen eye for detail.
• Communicative in order to excel in guest and peer relations.
• Ability to be versatile, work well under pressure and meet deadlines.
• Minimum of 2 years of hands-on maintenance experience in a resort or commercial environment.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• The individual must be an energetic, self-motivated and expressive with a keen eye for detail.
• Communicative in order to excel in guest and peer relations.
• Ability to be versatile, work well under pressure and meet deadlines.
• Minimum of 2 years of hands-on maintenance experience in a resort or commercial environment.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the person must possess and adhere to the following core values:

• Integrity – Doing what’s right when no one is looking
• Passion – Creating positive impact
• Work Ethic – Having pride in your work

Education and/or  Experience

• Minimum High School diploma, Bachelors or Associate’s in a maintenance related field preferred.
• 2 year of technical training.
• 2 year in Engineering/Maintenance operations in a resort/commercial environment preferred.

Language Skills

• Must communicate effectively with immediate supervisors and resort leadership.
• Written and verbal communication in English is expected.

Certificates, Licenses, Registrations

Must have a valid driver's license and be able to be insured under our policy for driving company vehicles

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts such as percentages, ratios, and proportions to practical situations.

Reasoning Abilities

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

Fast paced work environment that requires clear thinking for problem solving while maintaining a positive attitude. Position will frequently interact with guests of the resort. Position will work closely with others in the department on larger projects as well as independently on daily tasks.

Travel

Travel may be required.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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