Job Description
About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life.
Who are you? You're a hospitality professional with a passion for music, a love of wine, and a deep respect for hospitality. You know how to connect with people, but you're not just a people pleaser - you thrive under pressure and love making quick decisions that impact the business and culture. You know you have more to learn and are always looking for ways to grow, both personally and professionally. With an entrepreneurial spirit and a desire to be a part of something bigger, you want to join a brand and culture that not only makes a difference, but also helps others INDULGE THEIR SENSES.
Who are we? City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of top-notch events & experiences.
Why us? Competitive pay plus generous benefits. An atmosphere of learning, development & enrichment opportunities. A career trajectory within a growing company with abundant opportunities for advancement. A fun team of passionate individuals who share your love of hospitality and the opportunity to provide guests with unforgettable nights filled with music & wine. Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking & more depending on position and other Company eligibility requirements.
Position Summary Event Servers and Bartenders are responsible for delivering a high-quality, memorable guest experience at all City Winery private events. This is a part-time, on-call position that is ideal for those seeking flexibility in their work schedule. Event staff actively handle set-up, presentation, execution, guest service, and breakdown of all City Winery private events. Event Staff are typically performing a variety of duties depending on the nature of the given event which may include weddings, corporate functions, high profile dinners, private concerts, and more.
Minimum Qualifications •1+ years as a banquet/event server, bartender, or support staff member in a fast-paced, high-volume, events environment preferred
•Prior experience in luxury, high-end event setting is preferred
•Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
•Ability to execute professional service and handle diverse group of clientele with composure and hospitality
•Ability to manage and complete multiple tasks in high pressure environment
Knowledge of safety and sanitation standards
•Ability to work with a sense of urgency, proactively, resourcefully, and take initiative
•Attention to detail
•Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment
•Aptitude to resolve problems
•Ability to work both independently and in a team environment
•Ability to work a flexible schedule including days, nights, weekends, and holidays
•Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 pounds
Overview of Responsibilities •Deliver exceptional guest service experience at all events with goal to exceed guest expectations at every event
•Perform all duties as assigned at the particular event and related to the nature of the event including but not limited to: set-up, service execution, and breakdown
•Serve food and beverage, handle guest inquiries, requests, and needs
•Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest needs at all times
•Adhere to CW private event steps of service and ensure all steps are taken to execute a high end event consistent with CW standards.
•Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages.
•Attend trainings, tastings, meetings, as needed
•Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance.
•Perform all other reasonably assigned duties
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law. City Winery
Job Tags
Holiday work, Part time, Flexible hours, Shift work, Night shift,