Data Center Technician Job at Collabera, Utah

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  • Collabera
  • Utah

Job Description

Title: Technical Support Tech I (Data Center Technician) Location: Plain City, OH Duration: 6 Months (With Possibility of Extension/ Conversion) Pay range: $20 - $23/Hr Job Description:
  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment.
  • Typically reports to a supervisor or manager.
Daily Schedule:
  • 2 front half day shift 6:30am to 6:30pm (Sun, Mon, Tues, and every other Wednesday.)
  • 2 back half day shift (Thurs, Fri, Sat and every other Wednesday.)
Required:
  • 1-2 years hardware repair experience
Preferred:
  • 2+ years hardware experience, 1+ years data center experience
Degree or Certification:
  • High school diploma/equivalent
KPI:
  • Makeup of weekly resolves (high priority tickets, complexity, over-SLA tickets)
Leadership Principle:
  • Earn Trust, Learn and Be Curious

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

PDN-a0497b61-fdb8-4227-9b3a-54c94ff4aab1

Job Tags

Full time, Temporary work, Immediate start, Day shift, Afternoon shift,

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