Job Description
Job Role: Customer Sales Representative (Spanish & English)
Work Type: W2
Location: Remote (Must reside in Texas, New Mexico, or Arizona )
Pay: $16/hour while studying for your state licensing exam
Increased base pay + performance-based bonuses once licensed
Job Summary:
TTEC is seeking Bilingual Customer Service and Sales Representatives (Spanish-English) to work remotely from TX, NM, or AZ . This is a unique opportunity to begin a rewarding career in healthcare insurance.
TTEC will pay you to train, study, and take your state insurance licensing exam , and will cover all licensing and continuing education fees. Once licensed, you’ll help individuals navigate their healthcare options with empathy and professionalism.
Key Responsibilities:
Study for and pass the state insurance licensing exam (all study time is paid)
Assist customers in understanding healthcare coverage and selecting appropriate plans
Deliver full-cycle customer service and sales via inbound and outbound communications
Resolve inquiries compassionately and efficiently
Identify customer needs and recommend plan upgrades or additional services
Qualifications:
Bilingual fluency in English and Spanish
Must reside in Texas, New Mexico, or Arizona
Strong self-discipline and motivation to study and pass a licensing exam
High-speed internet connection (minimum 25 Mbps download / 10 Mbps upload )
At least 6 months of sales experience
Understanding of HIPAA compliance and customer privacy
High school diploma or equivalent
Excellent communication, customer service, and computer skills
Benefits:
$16/hour while unlicensed
Higher base pay + performance-based bonuses once licensed
Paid time to study and prepare for your licensing exam
All exam fees and license renewals fully covered by TTEC
Paid Time Off (PTO)
Tuition reimbursement
Health and wellness benefits
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