Job Description

Job Description

Job Description

Job Title

Corporate Banking Administration Manager

Relationship Associate Manager (alternative title)

Banesco USA is seeking a Corporate Banking Administration Manager - Puerto Rico for our Corporate Banking Department at our Puerto Rico location.

Primary Job Duties

• Lead and manage administrators and associates in their daily management of corporate banking portfolios.
• Manage the workload of administrators and associates to ensure adequate coverage.
• Assist administrators and associates in resolving issues with uncollected and overdrawn accounts for Relationship Managers' customers.
• Oversee the loan portfolio to ensure minimum past dues.
• Serve as a point of escalation for customer issues, collaborating with other departments to resolve problems effectively.
• Assist administrators and associates with uploading loan packages to the nCino platform.
• Ensure all accounts are opened according to bank policy and regulatory guidelines.
• Oversee all aspects of clients’ depository accounts, including but not limited to opening, closing, and superseding accounts; managing stop payments, exceptions, adjustments, and reversals; and handling account analysis and large items.
• Assist customers with account inquiries related to wire transfers, advances, stop payments, loan payments, internal transfers, and new accounts.
• Work in conjunction with the BSA Liaison on all BSA matters, including high-risk accounts, ECS exceptions, RFIs, and Know Your Customer (KYC) forms.
• Support the corporate banking team in achieving strong customer relationships.
• Assist management with other assigned duties and projects.
• Complete the assigned annual training program.
• Perform other functions and/or duties as assigned.

Job Requirements

• Education: Bachelor’s degree in Business Administration preferred or equivalent experience.
• Experience: Five (5) to seven (7) years of experience in Corporate Banking or Branches management of a team.
• Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
• Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
• Strong verbal and written communication skills, ability to communicate at all levels of the organization.
• Strong customer service skills, ensuring satisfaction of both internal and external customers.
• Strong attention to detail and accuracy.
• Ability to multi-task, with strong organization, time-management and prioritizing skills.
• Ability to work in a team environment, in order to ensuring compliance with department procedures.
• Knowledge of related State and Federal banking compliance regulations and operational policies.
• Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures.

About Us

Banesco USA is part of Banesco International, a worldwide group of financial institutions with presence in 14 countries.

As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world.

Our actions are rooted in our Values: Reliability, Responsibility, Quality and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark.

At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us.

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