Bilingual Customer Service Representative Spanish Job at IGT Solutions, Knoxville, TN

ZnVnWFZVbDVqRmV1MHgydlF2NVVqcnRW
  • IGT Solutions
  • Knoxville, TN

Job Description

Job Description

Position: Bilingual Customer Service Representative Spanish

Location: Knoxville, TN 37932 (Work From office )

Job Summary :

We are looking for a skilled and customer-oriented Customer Care Agent to join our dedicated customer care team.

As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.

Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality

Training, AST training / new hire training on processes, procedures, products will be provided.

Qualifications

Min. 6 months of experience as a Call Center Representative or Customer Service Representative is required

Must be fluent in Spanish

Good to have experience in front desk/ hotel management / back office/travel industry or personal experience using travel products is preferred (Booking, Reservation, flights, cars, hotels, cruises, vacation packages) is an advantage;

High School Diploma or equivalent is required

Schedule:

Shift- 9 Hours including 1-hour break

Monday to Friday during training

Post training: 5 days a week, weekends included

Hours of Operations are 8am to 8pm 7 days a week, 365 days a year, weekends included

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Job Tags

Work at office, Shift work, Weekend work, Monday to Friday,

Similar Jobs

Centene Corporation

Encounters Analyst Job at Centene Corporation

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace... 

Get It - Healthcare

Registered Nurse (RN) Unit Supervisor - Remote | WFH Job at Get It - Healthcare

 ...excellence, innovation, and compassionate healthcare, this opportunity is for you! Why Join...  ...sessions per year for you and your family. Work-Life Balance - Paid time off, parental...  ...prioritization skills to ensure smooth unit operations. What We're Looking For:... 

ProCare Therapy

Schools - Counselor Job at ProCare Therapy

 ...Job Description Job Description Minimum 1+ years counselor experience required. Full Time School Licensed Professional Clinical Counselor ProCare Therapy has teamed up with an excellent school district in Menifee looking for someone to join their team as a... 

Kaygen, Inc.

Mechanical Field Engineer (to support the construction) Job at Kaygen, Inc.

 ...Job Description Requirements Experience: 510 years in mechanical field engineering or industrial construction. Education: Bachelors degree in Mechanical Engineering required . (Extensive hands-on experience in industrial building construction may be considered... 

Grand River Aseptic Manufacturing

Manufacturing Technician Associate Job at Grand River Aseptic Manufacturing

 ...Aseptic Manufacturing Associates (Level I, II, III) Grand Rapids, MI Join the Grand River Aseptic Manufacturing team!! Grand River Aseptic Manufacturing (GRAM) is a leading contract development and manufacturing organization (CDMO) specializing in sterile injectable...