Job Description
Onsite Bilingual Customer Service Representatives for a local Insurance Company. This position requires you to have great customer service experience and empathy.
Must be flexible with schedule
Hours: start time10am-11:30am, 8 hour shift (Will require to work at least ONE WEEKEND DAY)
Onsite only
Fluent in English and Spanish
Job Responsibilities:
Inbound calls only
Respond to and own consumer inquiries and issues
Provide education and status on previously submitted pre-authorizations or pre-determination requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
Must be bilingual in Spanish and English
1 year of customer service experience with the same company
High School diploma
Goal-driven and detail oriented
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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