Job Description

This position supports congregate shelter sites by resourcing and delivering materials during daily site visits throughout the disaster operation.

Key Responsibilities:

• Resource and deliver material supply requests from congregate shelter sites
• Develop strong relationships with shelters and deliver customer-centric solutions
• Inventory, organize and load supplies into delivery vehicles
• Provide feedback to supervisor on unmet or evolving shelter needs
• Help shelter sites monitor inventory levels and project future material requests
• Drive larger vehicles to deliver materials to shelters (e.g., 16’ box trucks, cargo vans, etc.)

General Responsibilities for all Service Associates:

• Ensure work is carried out in alignment with our fundamental principles and within established guidelines
• Maintain flexibility in a continuously changing environment in which work priorities may change frequently
• Participate in all required meetings and review and complete daily tasks and reports
• Collaborate effectively with others in a disaster environment
• Efficiently handle time sensitive issues that may arise in area of responsibility
• Report the status of assigned responsibilities and tasks as directed
• Work independently while following the direction of the direct supervisor

FUL/SA-specific Qualifications (required):

• Ability to interact with shelters in a compassionate manner and with a customer-centric focus
• Valid Driver’s License
• Comfortable driving larger vehicles (e.g., 16’ box truck, cargo van, etc.)
• Familiarity with the proper moving, lifting and storing of material

FUL/SA-specific Qualifications (recommended):

• Completed Motor Vehicle Review (MVR) in the last three years
• ERV/MRV Certified
• Powered Industrial Truck (PIT) Certified
• Purchasing Card (P-Card) Holder

General Qualifications for all Service Associates (required):

• Comfortable working independently and within a team
• Ability to work with a broad variety of people with diverse backgrounds
• Ability to have good organizational and time management skills
• Ability to listen actively and work well with others
• Ability to function in a dynamic and stressful environment
• Ability to appropriately involve others in managing problems and conflict
• Ability to acquire, evaluate, and report information accurately
• Valid Driver’s License (required for deployment out of region)
• Willingness to comply with current public health and Red Cross policies
• Refer to the Physical Capacity Grid for physical and emotional requirements

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