Job Description
Department ADVISING (SB-ADV-IUSBA)
Job Summary Department Specific Responsibilities
- Performs proactive advising and coaching through strategic and data informed outreach campaigns using multiple media (e.g., texts, phone, AdRx campaigns) to help students navigate barriers to their success, to retain them, and to accomplish timely reenrollment.
- Maintains flexible student appointment schedule using multiple modes (online, in-person, etc.) and provide sufficient appointment slots to serve students.
- Monitors and replies promptly to student communications in all modalities (e.g., text, email, phone).
- Advises at student enrollment events (e.g., orientations) and meet with all first-year advisees prior to or at the beginning of their first semester.
- Participates in campus events relevant to advising (e.g., convocation, admissions open house).
- Assists in developing advising materials.
- Tracks and supports student progress from first time enrollment through graduation. Maintain records on student progress, persistence, retention, and graduation.
- Effectively uses university advising and retention tools and systems.
- Works with faculty and academic units on curriculum training, curriculum issues, unit policies, degree audits, student issues, and other matters pertaining to advising.
- Communicates outcomes at staff meetings.
- Other duties as assigned.
General Responsibilities
- Provides academic counseling for students pursuing or considering majors, minors, or certificates.
- Guides students in planning their course of study in concert with the departments' curricular requirements; explains curriculum requirements and school and campus policies.
- Meets with students in groups and 1-on-1 to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.
- Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.
- Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.
- Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.
- Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary.
- Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events.
Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required - Bachelor's degree in related field
Preferred - Master's degree in related field
WORK EXPERIENCE
Preferred - Experience in advising, counseling, higher education, or related field
- Experience working with students
SKILLS
Required - Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Uses and learns new technology proficiently and changes practices with changing technology
- Meet Best Practices and National Standards for Academic Advising
- Understands and meets FERPA requirements
Preferred - Ability to work with a diverse student population
- Experience with Microsoft Office Suite (Word, Excel, and PowerPoint) and Microsoft Teams
- Familiarity with student information systems
- Ability to work with minimum supervision
- Excellent interpersonal skills
Work Location Indiana University South Bend campus
South Bend, Indiana
Advertised Salary $43,888.08 annual salary
Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification Career Level: Core
FLSA: Exempt
Job Function: Student Services
Job Family: Academic Advising
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Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
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or by visiting IUPD.
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Telephone:
812-856-1234
Job Tags
Holiday work, Full time, Work experience placement, Internship, Overseas, Flexible hours,